• What are the available shipping methods?
We deliver your order to your doorstep, or pickup your order from more than 50 pickup points across Egypt.
  • How do I make changes to an order I’ve already placed?
If the order hasn’t shipped yet, you can cancel or modify your order by contacting us as soon as possible through phone of Facebook messages.
  • When will I receive my order?
Most orders are received within 3 working days after shipping, you can contact us to get your shipment tracking number.
  • What is the return policy?
The product can be returned within 14 days after delivery if it’s sealed and in its original condition for a full refund, shipping fees may be deducted from the total amount.
  • What do I do if I received a defective product?
As per CPA regulations, All products have 30 days Replace or Refund policy if a manufacturing defect is present with no additional costs whatsoever. (Redragon products have 14 days + 1 Year from distributor)
  • Still have an unanswered question? Feel free to contact us using any available method and we will respond within 24 hours.